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How are the USA and Canada keeping you safe?

As we continue to move towards the possibility of travelling aboard again, safety is at the forefront of everyone’s mind. So, what are the USA and Canada doing to ensure your safety when you are able to travel back to their countries? 



Most airlines will be in contact with you before you fly so that you are aware of changes taking place throughout your journey


Floor decals will be in use throughout airports to encourage social distancing


Most airlines have incorporated additional cleaning during check in, at boarding gates, on planes and at baggage reclaim especially for high-touch areas such as tray tables, check-in kiosks and onboard toilets


Face coverings will be mandatory whilst in the airport and on the plane


Hand sanitizer stations will be available in select locations throughout the airport, including at security, baggage reclaim and on the plane itself. We also advice keeping your own sanitizer with you at the airport


Many check-in areas, boarding gates and other service desks will make use of plexiglass screens to protect you


Not all check-in desks will be use, creating additional space for social distancing. You may also now be able to scan your own boarding passes when boarding to minimise interaction


Most airlines will now board their planes from back to front, minimising your contact with other passengers. The number of passengers boarding at any one time may also be limited


The number of people deplaning at any one time will be limited


Many airlines have reduced the number of passengers allowed on a flight to accommodate social distancing


Food and drink services both at the airport and on the plane may be limited, depending on the duration of your flight. Snacks may be available but it is advised that you bring your own snacks with you, especially for longer flights


While on the plane, air filtration will refresh the cabin air every two to four minutes


Please be aware that some airports and airlines may operate slightly differently. The above is a summary of the measures in place to help protect you.



Most hotels across the US and Canada are implementing enhanced cleaning protocols. Hand sanitizer will be available throughout the premises


Public spaces and surfaces in guestroom will be thoroughly cleaned more frequently. High touch items may also be removed from guestrooms


Food safety protocols will be enhanced to protect you. Contactless room service may be in place and, where breakfast is included, changes may be made where appropriate to enable social distancing and provide meals to you safely


Temperature checks may be routinely carried out for hotel staff, and in some cases, guests


You may be required to wear a face mask in public areas of your hotel


Floor decals may be in use in public areas to encourage social distancing. Furniture in public areas may also be rearranged to create more space


The maximum occupancy of some areas of the hotel, such as in lifts and fitness centres, may be changed to promote social distancing


Please be aware that some hotels may operate slightly differently. The above is a summary of the measures in place to help protect you.


If you have any questions at all about how we are working together to keep you safe, please do get in touch at This email address is being protected from spambots. You need JavaScript enabled to view it..

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The air holidays and flights shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 2551.

ATOL Protection extends primarily to customers who book and pay in the United Kingdom. For further information, visit the ATOL website at www.atol.org.uk

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

The Foreign & Commonwealth Office (FCO) issues essential travel advice on destinations, which includes information on passports, visas, health, safety and security. It is recommended you check the advice up until you travel at www.gov.uk/foreign-travel-advice.

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