How are the USA and Canada keeping you safe?
Many check-in areas, boarding gates and other service desks will make use of plexiglass screens to protect you
Not all check-in desks will be use, creating additional space for social distancing. You may also now be able to scan your own boarding passes when boarding to minimise interaction
Most airlines will now board their planes from back to front, minimising your contact with other passengers. The number of passengers boarding at any one time may also be limited
The number of people deplaning at any one time will be limited
Many airlines have reduced the number of passengers allowed on a flight to accommodate social distancing
Food and drink services both at the airport and on the plane may be limited, depending on the duration of your flight. Snacks may be available but it is advised that you bring your own snacks with you, especially for longer flights
While on the plane, air filtration will refresh the cabin air every two to four minutes
Please be aware that some airports and airlines may operate slightly differently. The above is a summary of the measures in place to help protect you.
Most hotels across the US and Canada are implementing enhanced cleaning protocols. Hand sanitizer will be available throughout the premises
Public spaces and surfaces in guestroom will be thoroughly cleaned more frequently. High touch items may also be removed from guestrooms
Food safety protocols will be enhanced to protect you. Contactless room service may be in place and, where breakfast is included, changes may be made where appropriate to enable social distancing and provide meals to you safely
Temperature checks may be routinely carried out for hotel staff, and in some cases, guests
You may be required to wear a face mask in public areas of your hotel
Floor decals may be in use in public areas to encourage social distancing. Furniture in public areas may also be rearranged to create more space
The maximum occupancy of some areas of the hotel, such as in lifts and fitness centres, may be changed to promote social distancing
Please be aware that some hotels may operate slightly differently. The above is a summary of the measures in place to help protect you.